FAQs

Q: How do we have your coffee machine installed in our premises?

Ans: Wherever you are, all you need to do is to give us a call (Contact numbers of our branches are provided here). Our sales team will respond within 24 hours and fix up a meeting at your convenience.

Q: What are the cost factors involved in the installation process?

Ans: We install our machines on a contractual agreement. There is a one-time, non-refundable installation fee of Rs15,000/. Based on the consumption for each cycle (registered in the machine itself), the billing shall be done.

Q: To have the vending machine installed, how much of beverage will have to be consumed per day or per month?

Ans: In order to have our machine installed, we need a certain guaranteed consumption which will vary depending upon the usage and machine location. This can be assessed after discussion across the table.

Q: How is the pricing of beverages worked out?

Ans: The pricing is determined based on a variety of parameters including consumption per day. Once we have an estimation of your average daily requirement, we can arrive at firm prices.

Q: What is the product range on offer?

Ans: Apart from freshly brewed coffee, you may select from a range of branded/flavoured teas, Swiss hot chocolate, Swiss natural soups, and Horlicks.

Q: How good are your products?

Ans: We use state-of-the-art Swiss automatic coffee-vending machines, built and tested to deliver high-quality hot beverages. We use liquid milk and a special blend of roasted beans to ensure that our coffee and other hot beverages are consistently of excellent quality.

Q: Who takes care of machine maintenance?

Ans: Complete maintenance is our responsibility. We provide round-the-clock service to ensure smooth, uninterrupted operation of the machines. Our engineers perform a routine check regularly.

Q: How easy is it to operate the machine?

Ans: The machines are user-friendly. Once you get used to the basic functions, you can get what you want without any hassle, in a jiffy.

Q: Will your company undertake the total service of providing the beverages at our premises?

Ans: Yes, we can. Depending on whether you need us to supply both manpower and consumables, or either, the rates will vary.

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