High Quality
Rashtrapathi Bhavan

From the Household of the President of India:

"We are extremely grateful for the provision of two Swiss Egro Coffee Vending Machines on a trial basis for the Investiture Ceremony held between 18 & 22 April, 1998, at Rashtrapathi Bhavan. The different types of coffee dispensed have been of high quality and we would like to have this facility permanently at Rashtrapathi Bhavan."

An important service…
Ministry of Tourism, India

From the Department of Tourism, Government of India: excerpts from a letter by the Director for Human Resources, MN Javed.

"The Department of Tourism is happy to know that your company is importing Coffee Vending Machines and has been supplying these to various deluxe hotels in the country. This system of supplying coffee through vending machines is one of the important services providing standard and quality coffee to tourists in particular and public in general.

The Department of Tourism wishes success to your project."

Amartya Sen
Noble Prize Winning Economist

Both the service and the quality of the coffee served are great.
Your operator in charge of operations here is most charming and likeable. Many thanks and best wishes!

Advanced coffee brewers
Coffee Board, India

From the Coffee Board, Bangalore: excerpts from a letter by the Deputy Director (Quality Control).

"We have gone through the brochure of the Swiss Egro Coffee Brewer. This is one of the most advanced coffee brewers and introduction of these machines in India by your company will go a long way in promoting fresh and pure, quality coffee to the Public. We note that yours is the only company to go in for franchising these machines and we wish your efforts success."

Good coffee wanted
Coffee Board, India

April 1999

From the Coffee Board, Bangalore: from the desk of the Chairman.

"Throughout the world, coffee is the most sought after beverage at Airports and there is a tremendous demand for good quality coffee. As of now, at airports, instant coffee is made available through vending machines. However, instant coffee is not a substitute for roasted and ground coffee. Quality-wise, Instant coffee is a poor country cousin of roasted and ground coffee, and throughout the world, most connoisseurs of coffee would resort to drinking instant coffee only if roasted and ground coffee is not available.

Instant coffee has a high percentage of robusta coffee beans which does not contribute flavour and aroma, while roasted and ground coffee beans have a high percentage of arabica coffee beans, which are distinguished for their taste, aroma and fragrance.

On several occasions, foreign visitors who have visited India have observed that good quality coffee is not being available in airports in India. The Airports Authority of India has taken up a massive programme of modernisation of airports throughout the country, which has contributed to the upgradation of the image of the country. In this background, I would request you to kindly consider introducing automatic coffee vending machines which will serve roasted and ground coffee at the airports.

M/s Fresh & Honest Café Limited, Chennai, had requested the Coffee Board to take up with Indian Airports Authority of India the issue if installing fresh coffee brewing machines in the airports throughout the country."

Hygienic hot drink
South India Hotels & Restaurants Association, India

From South India Hotels & Restaurants Association: excerpts from a letter by the Secretary General.

"Messrs. Sterling Horticulture & Research Limited (now known as FHCL) are members of this association. They represent Swiss Egro, an international reputed company in Switzerland and are giving Filter Coffee Vending Machines on a franchise basis to hotels, restaurants and other places of tourist interest. It is recommended that installation of such machines in public places like airports and important railway stations will help the tourists and travellers to get a hygienic hot drink."