Quality Assurance |
- • Our policy is to meet increasing customer expectations by
serving a variety of wholesome beverages, through continuous improvement
in products, processes and systems. Quality is defined, tested
and monitored at every stage from raw material to final product.
- • Fully equipped Quality Control Laboratory
- • All raw coffee bean purchases tested before order
- • Beans are roasted separately and then blended
- • Each batch of roasted beans tested against colour value
- • Organoleptic Evaluation (cupping) done for each batch
- • ISO 9001:2000
and
HACCP Certified
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| Testimonials |
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High Quality
Rashtrapathi Bhavan
From the Household of the President of India:
“We are extremely grateful for the provision of two Swiss Egro Coffee Vending
Machines on a trial basis for the Investiture Ceremony held between 18 & 22 April,
1998, at Rashtrapathi Bhavan. The different types of coffee dispensed have been
of high quality and we would like to have this facility permanently at Rashtrapathi
Bhavan.”
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An important service…
Ministry of Tourism, India
From the Department of Tourism, Government of India: excerpts from a letter by the
Director for Human Resources, MN Javed.
“The Department of Tourism is happy to know that your company is importing
Coffee Vending Machines and has been supplying these to various deluxe hotels in
the country. This system of supplying coffee through vending machines is one of
the important services providing standard and quality coffee to tourists in particular
and public in general. The Department of Tourism wishes success to your project.”
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Amartya Sen
Noble Prize Winning Economist
Both the service and the quality of the coffee served are great.
Your operator in charge of operations here is most charming and likeable. Many thanks
and best wishes!
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Advanced coffee brewers
Coffee Board, India
From the Coffee Board, Bangalore: excerpts from a letter by the Deputy Director
(Quality Control).
“We have gone through the brochure of the Swiss Egro Coffee Brewer. This is
one of the most advanced coffee brewers and introduction of these machines in India
by your company will go a long way in promoting fresh and pure, quality coffee to
the Public. We note that yours is the only company to go in for franchising these
machines and we wish your efforts success.”
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Good coffee wanted :
Rashtrapathi Bhavan
,Coffee Board, India
April 1999
From the Coffee Board, Bangalore: from the desk of the Chairman.
“Throughout the world, coffee is the most sought after beverage at Airports
and there is a tremendous demand for good quality coffee. As of now, at airports,
instant coffee is made available through vending machines. However, instant coffee
is not a substitute for roasted and ground coffee. Quality-wise, Instant coffee
is a poor country cousin of roasted and ground coffee, and throughout the world,
most connoisseurs of coffee would resort to drinking instant coffee only if roasted
and ground coffee is not available.
Instant coffee has a high percentage of robusta coffee beans which does not contribute
flavour and aroma, while roasted and ground coffee beans have a high percentage
of arabica coffee beans, which are distinguished for their taste, aroma and fragrance.
On several occasions, foreign visitors who have visited India have observed that
good quality coffee is not being available in airports in India. The Airports Authority
of India has taken up a massive programme of modernisation of airports throughout
the country, which has contributed to the upgradation of the image of the country.
In this background, I would request you to kindly consider introducing automatic
coffee vending machines which will serve roasted and ground coffee at the airports.
M/s Fresh & Honest Café Limited, Chennai, had requested the Coffee Board to take
up with Indian Airports Authority of India the issue if installing fresh coffee
brewing machines in the airports throughout the country.”
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Hygienic hot drink
South India Hotels & Restaurants Association, India
From South India Hotels & Restaurants Association: excerpts from a letter by the
Secretary General.
“Messrs. Sterling Horticulture & Research Limited (now known as FHCL) are
members of this association. They represent Swiss Egro, an international reputed
company in Switzerland and are giving Filter Coffee Vending Machines on a franchise
basis to hotels, restaurants and other places of tourist interest. It is recommended
that installation of such machines in public places like airports and important
railway stations will help the tourists and travellers to get a hygienic hot drink.”
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