FAQs

Q: What is the shelf life of the capsules?

A: Every capsule has a shelf life of 18 months from the Date of Manufacture. The coffee powder inside the capsule is sealed in an inert, nitrogen locked atmosphere to retain the aroma & freshness for 18 months.

Q: How do I reorder for capsules? What is the lead time for supply?

A: You could mail us at espressyourself@lavazza.co.in mentioning the location, name and contact details placing the order or you could call us at 1800-425-3330 or +91 99625 88800/86666.

Q: Do we need to open the wrapper on top of the capsule?

A:  No, you need not open the wrapper on the capsule as the whole capsule must be inserted into the slot provided in the LB machine.

Q: Is the plastic body of the capsule toxic? Is it recyclable?

A: The plastic body of capsule is a food grade non-toxic recyclable material. Considering the strict European regulations for food & safety, the capsule has stood its test of time & Lavazza produces tens of millions of capsules every year.

Q: Can we make 2 espressos from one capsule?

A: No, every capsule is a single-serve espresso capsule and hence can suffice only a 60 ml / 30 ml / 15 ml shot of espresso for an individual. The capsule holds 8gms of freshly grounded coffee which is just enough for an optimal double shot.

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